Services Questions and Answers
|
| What is your return policy? |
If you're ever not delighted with any purchase you make from Plum
Party, simply return it for a prompt, cheerful refund. All returns
must be mailed within 60 days of order arrival date. Shipping/handling
on returned merchandise is non-refundable. Gift wrap is non-refundable.
Sale items are issued an exchange only. All items must be returned
in the same condition in which they were received (unopened and not
used). Please repack the item(s) in the original packaging and send
your purchase back to the authorized address by any method you wish,
though we do recommend that you have some kind of tracking information,
as you are responsible for the shipping back to us and we are not responsible
for packages that are lost during transit back to us.
Attention: Returns
PlumParty.com
30-02 48th Avenue, 2nd Floor
Long Island City, NY 11101
|
| How do I cancel my order? |
Please contact us as soon as possible if you need to cancel your order;
please
contact us here.
|
| How do I subscribe (or unsubscribe) to your newsletter? |
Click
here to subscribe to our newsletter and fill out the form.
If you would like to unsubscribe from our newsletter click
here to unsubscribe and fill out the form. |
| Do you have a printed catalog? |
Unfortunately, at this time we do not have a printed catalog
for Plum Party merchandise. However, we do have a printed catalog for
our boutique, French Bull. If you would like to receive their catalog
please contact
us using our form and mention French Bull Printed Catalog and
include your mailing address. |
| Do you offer engraving or personalized messages on products? |
At this time we do not offer this service. However, we send
the plaque for trophies detached in order to make it easier for engraving
at a local shop. |
| Do you sell wholesale? |
At this time we do not sell wholesale, however if you are
interested in purchasing either large quantities or a bulk order, contact
us using our form. |
| Do you accept purchase orders? |
No, unfortunately we do not accept purchase orders. |
| |
